Engaging Consumers: Tricky or Transformational? WEBINAR

Key Information

  • 13/06/2019
  • 11:00 AM - 12:00 PM
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About the event

Develop your skills and understanding of engaging and supporting consumers


In partnership with the Australasian Professional Society on Alcohol and Other Drugs (APSAD), NADA is hosting this exciting event. Facilitated by Dr Suzie Hudson (NADA) with presenters including well respected consumer advocate and OA recipient Annie Madden, who will join other presenters with lived experience in this interactive and thought-provoking event. We will delve into the role of language, consumers and research and hear consumers experiences of engagement.

By registering you will have the opportunity to guide presenters’ content, as well as the chance to ask questions in the webinar.

By participating in this 1-hour interactive webinar attendees will:

  • Acquire insights into the significance of lived experience in relation to consumer participation
  • Gain an understanding of the role which language can play regarding access and equity
  • Increase awareness about the developing role of consumers in research

Who should attend?

Practitioners, support professionals and other relevant personnel wanting to learn more about consumer engagement and research. Consumers, peers and representatives. AOD. Generalist AOD and non AOD services from the Health and NGO AOD treatment sector.

This is a Free webinar event. Registration required.

Visit https://login.redbackconferencing.com.au/landers/page/ca59c1 to register or contact fiona@nada.org.au


For all enquires, contact Fiona Poeder, NADA Consumer Engagement Coordinator, at fiona@nada.org.au or call 02 8113 1324.

Facilitator and Presenters


Suzie Hudson is an accredited social worker with over 20 years’ clinical experience in the fields of substance misuse, mental health, forensics, research and evaluation. Suzie has worked, developed and managed community based and residential AOD services. Currently the clinical director at NADA, she has a PhD in public health and community medicine and a passion for engaging with social change.


Chris has extensive lived experience, and it was while incarcerated that he began to question the nature of prohibition, human rights, law reform and the treatment of others with a similar history. He has been involved with the NUAA, NADA, UNHARM and presented to stakeholders such as physicians and peers. He aims to have people who use drugs treaty with dignity and respect.

Fiona Poeder is currently NADA’s consumer engagement coordinator with a passion for challenging stigma and increasing access to quality care. Working for 25 years in drug user organisations and harm reduction. She has developed and facilitating training, produced a range of resources and policy for people who use drugs and alcohol, organisation and their staff. Fiona has a ‘foot in both doors’, having both lived experience and working in harm reduction.

Annie Madden is currently a PhD candidate at the UNSW Centre for Social Research in Health (CSRH). She is also a principle in a consultancy firm, a drug user activist and longstanding member of the international drug users’ movement. Annie was CEO of the Australian Injecting & Illicit Drug Users League (AIVL) and EO of the NSW Users & AIDS Association (NUAA). She is a founding member of Harm Reduction Australia, is well published in relation to people who inject drugs, drug treatment and blood borne viruses. She has held numerous high-level appointments, and in 2019, Annie was awarded an Order of Australia for her decades of work and dedication to promoting the health and human rights of people who use drugs.

Maureen Steele has spent over 20 years working in the harm reduction sector, including at the “shooting gallery”: Sydney’s Medically Supervised Injecting Centre. She is currently employed at St Vincent’s Hospital as a Consumer Participation Worker. She is involved in research and currently enrolled in a PhD looking into safer injecting, she was initiated into the field when engaged as a volunteer with NUAA.